Bringing balance to work and life | MySigrid Blog

How Virtual Assistants Can Handle Your Email Management

Written by Hubspot User | 5/1/25 12:00 AM

In today's fast-paced business environment, email remains a critical communication tool. However, managing an overflowing inbox can be a significant drain on time and productivity for entrepreneurs, startup founders, C-level executives, and business owners. Delegating email management to a virtual assistant (VA) can alleviate this burden, allowing leaders to focus on strategic initiatives and core business functions.

The Time-Consuming Nature of Email Management

Studies have shown that professionals spend a substantial portion of their workday on email-related tasks. According to a McKinsey analysis, the average worker dedicates approximately 28% of their workweek to reading and responding to emails. For executives, this percentage can be even higher, given the volume and complexity of communications they handle. This significant time investment can detract from more strategic responsibilities. citeturn0search4

Benefits of Delegating Email Management to a Virtual Assistant

By entrusting email management to a skilled VA, business leaders can experience several benefits:

  • Time Savings: Reducing the hours spent on email allows executives to focus on high-priority tasks that drive business growth.

  • Enhanced Productivity: A VA can prioritize emails, filter out spam, and ensure that important messages receive timely attention, streamlining communication workflows.

  • Improved Work-Life Balance: With a VA handling routine email tasks, executives can enjoy a better balance between professional responsibilities and personal life.

The Human Touch: Virtual Assistants vs. AI Email Tools

While AI-powered email tools offer automation and efficiency, they often lack the nuanced understanding and emotional intelligence that human VAs provide. AI systems may struggle with context, tone, and the prioritization of complex or sensitive communications. For instance, AI-generated responses can sometimes be perceived as impersonal or may misinterpret the sender's intent, leading to frustration. citeturn0search5

In contrast, human VAs can adapt to the executive's communication style, discern subtleties in messages, and respond appropriately to delicate situations. This "human premium" ensures that interactions remain professional, empathetic, and aligned with the company's values.

MySigrid's Approach to Personalized Email Management

At MySigrid, we recognize the importance of personalized and efficient email management. Our onboarding process involves creating a comprehensive Client Fact Book, where we document your communication preferences, priorities, and specific instructions. This knowledge base is maintained and updated by our Client Success Managers (CSMs), ensuring that your dedicated Executive Assistant (EA) and backup team are well-versed in managing your inbox as you would.

By recording these preferences, MySigrid ensures consistency and accuracy in email handling, allowing our assistants to triage, respond, and escalate communications effectively.

Anonymized Client Success Story

*One of our clients, a busy tech entrepreneur, found himself spending over three hours daily managing emails, leading to decreased productivity and increased stress. After partnering with MySigrid, his dedicated VA took over routine email tasks, prioritized important messages, and drafted responses aligned with his communication style. Within weeks, the client reported reclaiming valuable hours each day, experiencing reduced stress, and noticing an improvement in the quality and timeliness of email interactions.*

Getting Started with a Virtual Assistant for Email Management

If you're considering delegating your email management to a VA, here are some steps to ensure a smooth transition:

  1. Assess Your Needs: Determine the volume and nature of emails you receive and identify specific tasks you wish to delegate.

  2. Choose the Right VA Service: Select a reputable VA service that aligns with your industry and communication requirements.

  3. Establish Clear Guidelines: Communicate your preferences, priorities, and any confidentiality protocols to your VA.

  4. Utilize Onboarding Tools: Work with services like MySigrid that offer structured onboarding processes, such as the creation of a Client Fact Book, to ensure your VA understands your unique needs.

  5. Maintain Open Communication: Regularly check in with your VA to provide feedback and make adjustments as needed.

Conclusion

Delegating email management to a virtual assistant can significantly enhance productivity, reduce stress, and improve the quality of your professional communications. By leveraging the human touch that VAs provide, business leaders can ensure that their email interactions remain personalized and effective.

At MySigrid, we are committed to delivering tailored email management solutions that align with your unique preferences and business objectives. To explore how our services can benefit you, book a consultation with MySigrid. Connect with our founder, Paul Østergaard, on LinkedIn to learn more about our approach to virtual assistance.