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How Virtual Assistants Can Help with Online Strategy

Written by Hubspot User | 6/24/25 12:00 AM

In today’s digital economy, entrepreneurs and executives are finding virtual assistants (VAs) essential for executing online strategies with speed and flexibility. A skilled VA can handle content production, project coordination, social media campaigns, data tracking and customer engagement – all critical to a modern online strategy. By delegating routine tasks to remote professionals, business leaders reclaim time for high-level thinking and growth. In fact, as remote work surges, nearly 22% of the US workforce (about 32.6 million Americans) is expected to be working remotely by 2025. Companies are seizing this trend: the global outsourcing market will hit an estimated $450 billion by 2025, and the dedicated virtual assistant industry is growing rapidly (the VA market is projected to jump from $4.2 B in 2023 to $11.9 B by 2030).

Many of these VAs are “executive” or specialist assistants who plug directly into a company’s online operations. They are not chatbots, but highly-trained professionals working via collaboration tools (Slack, Zoom, HubSpot, etc.) to advance your strategy. For example, MySigrid’s team of pre-vetted, “human premium, AI-powered” virtual executive assistants use a proprietary collaboration platform to centralize tasks and communication. This hybrid model – human expertise enhanced by AI and cloud tools – lets VAs automate routine workflows and focus on strategic work. In short, a VA becomes an on-demand team member for your online initiatives.

Content Creation & Digital Marketing Support

A core area where virtual assistants shine is content production and marketing execution. Whether it’s drafting blog posts, designing social graphics, or running email campaigns, VAs can sustain a consistent online presence. In fact, over one-third of businesses (35%) employ VAs specifically to support content marketing activities. Consider the real impact: one real estate firm hired a VA to manage their blog calendar, resulting in a 62% increase in organic search traffic within six months. VAs can handle the day-to-day content workload – from researching topics and writing SEO-optimized posts to scheduling them on your CMS – so that your marketing engine never stalls.

MySigrid’s social media specialists, for instance, execute full campaigns on your behalf. They’ll manage your content calendar (often via HubSpot or similar platforms), create engaging social posts for all channels, and track performance metrics. These assistants stay on top of best practices and analytics to fine-tune campaigns. As one MySigrid guide notes, a competent social-media VA “will be familiar with the strategies and tactics that will drive optimum results” and help you “reach your goals faster”. They also perform related tasks like keyword research, link outreach, and paid ad monitoring – all of which feed into your SEO and inbound strategy.

Finally, virtual assistants can support email marketing and SEO work. They can set up newsletters, manage subscriber lists, and even optimize web content. For example, a MySigrid SEO case study describes a VA who ran site audits, updated old blog posts, and built backlinks, leading an agency to cut its website bounce rate by 30%. By using analytics tools (Google Analytics, SEMrush, etc.), VAs provide regular reports on campaign performance, letting you adjust strategy based on data.

Project Coordination & Operations Management

Scaling an online strategy often means running multiple projects in parallel. Virtual assistants make excellent project coordinators and operations managers for remote teams. They set up frameworks (e.g. Microsoft Teams sites or Trello boards), document processes, and ensure no detail slips through the cracks. In fact, 30% of companies with remote teams rely on VAs to keep projects on track.

For example, MySigrid offers Virtual Project Management Assistants who handle every aspect of execution. Your VA might create project documentation, schedule and prepare for meetings, track action items, and update stakeholders. They also conduct research – for instance, profiling competitors or running customer surveys – to inform project decisions. If travel or logistics are involved, the assistant can coordinate bookings and reimbursements. In short, a VA acts as a remote COO for your initiatives.

Effective remote coordination hinges on the right tools and communication. Modern VAs work seamlessly within the team’s existing systems. They use Slack or Microsoft Teams for quick check-ins and Zoom for meetings. Project management software (Asana, Monday.com, or the MySigrid platform) ensures tasks and deadlines are visible to everyone. Not surprisingly, a recent study found that 78% of remote teams use collaboration tools like Slack, Zoom, and Asana to stay productive. By leveraging these platforms, VAs integrate into your workflow, sending status updates and reminders so projects move forward smoothly even without a shared office.

Social Media & Audience Engagement

Building an online brand requires consistent social media engagement. Specialized social media VAs can manage your presence across LinkedIn, Twitter, Facebook, Instagram and beyond. They handle the entire content pipeline: curating a posting schedule, creating or uploading graphics, replying to comments, and tracking reach and sentiment. This frees you to focus on big-picture strategy while the VA keeps followers engaged daily.

MySigrid’s Social Media Specialists, for instance, will “execute your social media strategy, as well as manage your content and calendar” and develop unique posts for every channel. They monitor engagement metrics (likes, shares, comments) and deliver timely reports on campaign performance. This intelligence is crucial: with a VA tracking audience responses and competitor activity, you uncover new growth opportunities (finding influencers, launching campaigns, etc.) faster.

To put social media’s importance in perspective, 96% of small businesses use social platforms as part of their marketing strategy. Having a dedicated VA means you can participate fully in that conversation – posting at peak times, running ads, and nurturing followers – without burning out your core team. Many VAs also have design skills or can coordinate with freelance designers, so they can even produce the images, videos or infographics your strategy needs.

Customer Outreach & Relationship Management

Virtual assistants excel at customer-facing tasks that strengthen client relationships and fuel growth. They can manage your inbox, respond to inquiries, schedule appointments, and follow up on leads – effectively acting as an extension of your customer service or sales team. By ensuring prompt, personal communication, VAs help you retain clients and convert prospects faster.

Real-world examples illustrate this impact. For instance, Allied Offsets (a MySigrid client in financial services) found that adding a VA to handle marketing coordination and client follow-ups led to higher customer satisfaction and engagement metrics. The VA researched client needs, reminded the team of deadlines, and replied to inquiries quickly – work that would have overwhelmed a small in-house staff. The result was a noticeably better experience for Allied’s customers.

In another case, a telecom company CEO hired a VA to manage sales outreach. The assistant researched leads and tracked responses to multiple email campaigns. Whenever a prospect showed interest, the VA would immediately reply or alert the CEO, making sure no opportunity went cold. This “sales development” role significantly boosted the sales pipeline without adding headcount, simply because every lead got timely attention.

Even one-on-one professionals can benefit: a psychotherapist, for example, used a VA to book client sessions and send appointment reminders, drastically reducing no-shows. In short, VAs provide that critical “human touch” in customer interactions – something AI alone can’t fully replace – helping businesses scale client communications.

Virtual Assistants vs. In-House Teams

How do virtual assistants compare to hiring another full-time employee? The differences are striking in cost, flexibility, and scope:

Factor

Virtual Assistant (Outsourced)

In-House Employee

Cost

Much lower. VAs typically charge $10–$25/hour (depending on skill and location). No payroll taxes, benefits or office overhead. A VA working 40 hrs/week might cost under $20K annually.

Much higher. A U.S. executive assistant might earn $60–$70K/year, plus 20–30% in benefits and office overhead. Total cost can exceed $90K annually.

Flexibility

Extremely flexible. You pay only for hours/services needed and can scale up/down quickly. Easy to test or replace.

Rigid. Must commit to full-time salary and benefits. Scaling requires hiring/firing.

Skills & Scope

Specialized. Many VAs have niche expertise (e.g. digital marketing, graphic design, analytics). Quick to onboard multiple roles.

More general. In-house roles often focus narrowly (e.g. only admin or only marketing). Hiring multiple specialists is costly.

Overhead

Minimal. No office desk, equipment or utilities required. VAs work from their own setups.

Significant. Costs roughly +50% of salary for office space, equipment, supplies.

Hiring Time

Fast. Agencies like MySigrid provide pre-vetted assistants, so you can be operational in days.

Slow. Recruiting can cost thousands (avg. $4K/person) and take weeks of interviews and training.

Risk

Low. You can terminate or switch without severance. Many VA services offer satisfaction guarantees.

Higher. Dismissal may involve severance, and turnover disrupts workflow.

This comparison clearly shows that VAs can cost roughly 70–80% less than equivalent in-house staff, while offering greater agility. That’s why 59% of businesses say cost-savings is the top reason to outsource, and 60% say outsourcing gives them the ability to quickly scale up or down. With a VA, you get talent on demand for the tasks that keep your online strategy moving, without the burdens of full-time employment.

Best Practices for Hiring & Delegating

To make the most of a virtual assistant, you need to hire and manage them smartly. Here are some best practices:

  • Identify the right tasks to delegate. List routine or time-consuming duties that don’t require your personal expertise (email triage, data entry, scheduling, social posting, etc.). Common VA tasks include inbox and calendar management, social media scheduling, content drafting, and customer support. Delegate everything else so you can focus on strategy.

  • Vet for the right skills. Look for assistants with experience in your niche. For example, a VA with marketing or technical background can hit the ground running on digital strategy tasks. MySigrid’s model ensures all assistants are pre-vetted; during hiring, pose scenario questions and check samples (e.g. writing or spreadsheets) to confirm competence.

  • Set clear goals and SOPs. Provide written guidelines and objectives for each task. The more explicit you are about expected outcomes and standards, the less micromanaging you’ll need to do. Good VAs will also document processes and suggest improvements (see continuous improvement in MySigrid’s skills checklist).

  • Establish communication routines. Use collaboration tools and regular check-ins to stay synced. A weekly video call and daily chat updates (in Slack or Teams) can ensure alignment. MySigrid VAs use a dedicated Communication & Task Management app to centralize all project files and conversations.

  • Leverage their initiative. Smart assistants don’t just follow orders – they anticipate needs. As noted in hiring guides, look for a VA who “thinks outside the box” and proactively streamlines your processes. Assign them areas where they can own improvements (e.g. refining a blog workflow or optimizing an ad campaign).

  • Use the right collaboration tools. Modern remote work demands the right software. Ensure your VA has access to (and training in) your tools: Slack or MS Teams for chat, Zoom for meetings, project boards (Asana, Trello, Monday.com) for tasks, and any specialized systems (CRM, HubSpot, Google Workspace, etc.). Importantly, a well-integrated workflow means your VA can update documents, manage CRM entries, and report metrics as easily as if they were in your office.

Following these steps maximizes the value you get from a VA. Delegate clearly and trust their expertise – after all, 78% of remote teams rely on collaboration tech to work effectively, and skilled VAs are trained to thrive in that environment.

Tools for Effective Remote Collaboration

A successful online strategy with remote assistants depends on communication and management tools:

  • Communication Platforms: Slack, Microsoft Teams, or Google Chat for real-time messaging. These let you ask quick questions and share files.

  • Video Conferencing: Zoom or Google Meet for face-to-face check-ins. Seeing each other regularly builds trust and clarity.

  • Project Management: Software like Asana, Trello, or Basecamp to assign tasks, set deadlines, and visualize progress. MySigrid’s own task app, for instance, centralizes all conversations and files by project.

  • Scheduling/Calendar: Google Calendar or Calendly for meeting coordination. A VA can use these to book and remind you of important calls.

  • Content & CRM Tools: HubSpot, Mailchimp, or Hootsuite for marketing campaigns; Google Analytics, SEMrush or Ahrefs for data; Airtable or Notion for content calendars.

  • File Sharing: Google Drive, Dropbox or OneDrive for collaborative documents and media.

  • AI Assistance: Even AI tools (like ChatGPT for drafting outlines or DALL·E for quick images) can be part of the VA’s toolkit, handled under your guidance.

By tapping into these platforms, your VAs become seamless team members. In fact, one study reports 78% of remote teams use exactly these kinds of tools (Slack, Zoom, Asana, etc.) to stay aligned. When your VA logs into your workspace, they should have all the access needed to communicate updates, drop files into shared folders, and report metrics – just as an in-office colleague would.

Trends: AI, Specialization and the Future of Remote Support

The virtual assistant field is evolving rapidly. AI and automation are handling more routine work (a McKinsey report projects 45% of admin tasks will be automated by 2025), which means human VAs can focus on higher-level strategy. Leading firms like MySigrid embrace this shift: they market their service as “human premium, AI-powered,” combining executive-level assistants with AI-driven infrastructure. For example, proprietary apps can automate mundane logistics so the VA can concentrate on content creativity or client engagement.

We’re also seeing more specialized VAs. Companies now hire VAs for specific roles: marketing coordinators, content strategists, SEO analysts, and even data specialists. In fact, 62% of companies are seeking VAs with niche skills to boost efficiency. MySigrid reflects this by matching assistants to your exact needs (social media experts, project managers, bookkeepers, etc.). This hyper-specialization means you’re not just getting a general assistant, but a remote expert in your field.

As remote and hybrid work become the norm, virtual staffing will only grow. Gartner and industry forecasts predict steady expansion in the outsourcing and virtual assistant markets. With that, tools will advance (better AI collaboration platforms, integrated CRMs, VR meeting spaces) and VAs will become even more integral to online strategies. Businesses that adopt remote staffing early gain an edge: they can scale marketing efforts, data projects, and customer outreach faster than competitors locked into old hiring models.

Conclusion & Next Steps

Virtual assistants are a powerful lever for entrepreneurs and executives aiming to scale their online presence. By outsourcing tasks like content creation, project coordination, social media management, analytics, and customer engagement to remote pros, you can dedicate your time to vision and growth. The numbers back it up: VAs dramatically cut costs and free up capacity. Industry data shows a vast majority of businesses benefit from this flexibility.

If you’re exploring smarter ways to execute your online strategy, consider a dedicated VA partner. MySigrid is one of the leading virtual assistant services, specializing in executive and strategic support. Their pre-vetted assistants and proprietary collaboration platform mean you get qualified help fast. Ready to transform your approach? Book a free consultation with MySigrid now or visit MySigrid’s website to learn more. You can also connect with co-founder Paul Østergaard on LinkedIn for insights into how VAs fit into digital strategy.

By partnering with a top-notch VA service like MySigrid, you’ll maintain a lean, agile team and keep your marketing engine running – all while focusing on high-level initiatives that drive your business forward.

Sources: Industry reports and expert analyses (see citations) underscore the advantages of outsourcing to virtual assistants, as well as MySigrid’s own case studies and service descriptions. These demonstrate how strategic use of VAs can yield tangible growth and efficiency for modern businesses.