Outsourcing: A Strategic Guide to Efficiency and Growth with MySigrid
Remember when outsourcing was just about saving money? Well, it's evolved into something much...
Used by busy startup founders and executives worldwide
Our features and benefits surpass what traditional talent agencies, BPOs, and freelancing platforms can offer.
Our professional and experienced Customer Success Managers (CSMs) will guide you through the process and be there for you from the moment you first interact with MySigrid. Your CSM will ensure that your journey with MySigrid is successful. They will be your go-to person, making sure all the boxes on your checklist are ticked.
Your dedicated Assistant is a proficiently managed and extensively trained employee of MySigrid. In case a full-time Assistant isn't needed, you have the flexibility to choose from a range of plans tailored to suit your preferred hours.
MySigrid's process for matching a client with an Assistant is designed to ensure a harmonious and productive working relationship. The key to MySigrid's approach is that it's client-centric and flexible. We prioritize both the technical fit (skills and qualifications) and the personal fit (chemistry and working style) to ensure that the client and Assistant work seamlessly together, creating a productive and enjoyable partnership.
MySigrid guarantees continuity of service through the use of our game-changing feature, the Client Fact Book (CFB) in the MySigrid Communication & Task Management App.
Your dedicated Assistant uses the CFB to document all your unique preferences and instructions. In the event that your dedicated Assistant is unavailable, the backup Assistant is well-prepared to step in seamlessly, as they have access to all the relevant details in MySigrid. This approach ensures that no important details about your work, family, or personal life are forgotten, maintaining a smooth and uninterrupted service.
When you hire an Assistant from MySigrid, you're enlisting the support of the entire MySigrid Team.
You're not limited to the skills of your dedicated Assistant; they can tap into the expertise of our whole team of specialists at any time, including IT, travel specialists, coding, bookkeeping, graphic design, SEO, and social media management.
We also have a 24/7 backup team supporting your Assistant for critical tasks outside your Assistant’s working hours. Just write ‘Critical’ in the subject line, and our backup team of Assistants will be alerted in the MySigrid Assistant Communication & Task Management app.
Our dedicated Quality Management Team rigorously enforces strict quality control procedures to identify and proactively resolve quality issues.
Additionally, the MySigrid App guarantees that no task gets lost during delegation, ensuring your Assistant adheres to agreed-upon response times and deadlines, and that all client preferences and urgent appointments are meticulously managed.
If achieving top-notch quality is your priority, MySigrid is the industry's leading choice.
Each client is allocated a dedicated Virtual Assistant. This individual is set up as an employee of your company and functions as a fully integrated member of your team. Your dedicated Assistant will also be given a local telephone number and company-branded email.
If you would like your dedicated Assistant to proactively manage your calendar and email inbox for you, we will set your Assistant up as an additional user on your email system.
The MySigrid Assistant Task Management app facilitates seamless communication with your dedicated Assistant, offering a structured overview of all your delegated tasks.
Additionally, you can easily track the time taken for task completion by your Assistant through the task management dashboard in the app, and monitor your subscription usage via your private dashboard.
Every one of our Assistants is connected to the MySigrid Training Academy. Your dedicated Assistant actively engages in bi-weekly coaching and training sessions alongside the entire MySigrid team. Supervisory support is readily accessible to aid in understanding new tasks and tools as required. This practice is invaluable in ensuring that your Assistant remains current with the latest tools and continues to enhance their skills and knowledge.
In our digital-first world, most payment transactions require access to payment details and login credentials.
Our Online Client Secure Vaults (CSVs) are equipped with robust end-to-end encryption, ensuring a secure way for you to share sensitive data with your Assistant, including credit card details and login credentials. This system enables our Assistants to go the extra mile on behalf of our clients, proactively managing their affairs without the need to disturb the client for every step of task fulfillment.
We recommend providing your Assistant with a secure MySigrid virtual debit card to efficiently handle your online payments in a safe and secure manner.
When you subscribe to one of our flexible plans, you gain access to the MySigrid Assistant Task Management App. MySigrid serves as the central hub for all your task management needs, where your dedicated Assistant manages your tasks and collaborates with our support team.
You can work with your dedicated Assistant and send tasks in any way you like, or use our free App.
MySigrid captures all tasks in one place, ensuring everything is remembered and deadlines are met.
In addition to ensuring that your Assistant has all of the necessary tools and systems in place, we also provide a co-working space where your Assistant can connect with the entire MySigrid community. Our dedicated community manager plays a crucial role in ensuring that your Virtual Assistant thrives at all times. They oversee team-building events, organize training sessions, and coordinate monthly social gatherings, fostering a collaborative and vibrant environment for both your Assistant and the broader community
Chairman & Founder, LCR Capital Partners, US
We've tried working with virtual assistants four or five times in the past - and this is the first time we've encountered a service that was more of an asset than a bandaid. MySigrid has changed our minds about hiring remotely for certain capacities. We wanted to see if we could leverage MySigrid more and found that we could. While the service isn't without limitations, its capabilities are quite broad. I highly commend MySigrid for structuring their services in a way that enables them to deliver quality support with such consistency. If we didn't have MySigrid it would impact our efficiency and effectiveness. This has been an effective service during the most trying times.
Founder, A Space Between, Singapore
I'm a very busy person with numerous business and personal commitments. My VA helps free up a lot of my time so that I can focus on more productive work. I love the consistency of the service provided by MySigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.
CEO & Founder, OLIVELA, US
My VA is one of the hardest working and most responsive people I have had the honor to work with. And the larger Sigrid team is always so ready to jump in and help if something arises during off-hours for my VA. I don't know what I did before you all helped organize my life! You truly make everything possible. Thank you.
Managing Partner, TraxionTax, Denver, US
My VA is up to speed with her tasks. Overall, I am having a good experience with both the service and my VA’s performance. My VA works on things right away. She adjusts quickly to feedback and works on things really well.
CEO, LCR Capital Partners, US
My MySigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!
Your premium 24/7 dedicated Virtual Assistant supported by a team of Specialists can handle all your work-related admin tasks and personal to-dos for you.
Your VA will plan and refine the detailed logistics of your life weeks ahead of time.
Your VA will create an online filing system using Google Drive or Dropbox, etc. All of your e-documents, images, and videos will then be archived in online folders. These folders will be properly labeled for easy organization and retrieval. All documents will be kept on file as long as is needed for compliance.
Your VA will convert your files into different formats (e.g. Google Docs into PDFs).
Your VA will type and archive your meeting minutes, handwritten notes, and dictation. Voice recordings can also be transcribed.
Do you need some detailed and actionable answers to some very complicated questions? Your dedicated VA can conduct in-depth research using online and offline sources.
Your VA will research the best prices on flights, hotels, and car rentals. Your VA will also research health and travel measures taken by host countries.
Your VA will manage your flight check-ins, secure your preferred seats on flights, and manage your loyalty programs.
Your VA will manage travel and visa applications/visa and passport renewals.
Your VA will contact customer support to resolve travel-related questions, track lost and delayed luggage, etc.
Your Assistant will set up an MS Teams site & Workstreams for every project. Meeting scheduling templates will be set up.
Your Assistant will maintain an online project document structure and will conduct process management.
Your Assistant will manage meeting scheduling and calendars; book meeting rooms and event spaces; schedule conference calls on Zoom, Hangouts, Skype, etc
Your Assistant will conduct client profiling, competitor analysis, and specialized research.
Your Assistant will coordinate travel bookings, cancellations, and reimbursements; manages bookings at hotels, car rentals, and restaurants; processes travel expenses.
Handles personal admin tasks like doctors’ appointments, online shopping, and PTA meetings, etc.
Your Sigrid Project Management Assistant conducts competitor analysis and specialized research.
Your Sigrid Project Management Assistant conducts Process Management.
Your Sigrid Project Management Assistant coordinates travel bookings, cancellations, and reimbursements.
Your Sigrid Project Management Assistant manages bookings at hotels, car rentals, and restaurants, etc.
Your Sigrid Project Management Assistant can process your travel expenses.
Your Sigrid Project Management Assistant manages your personal admin.
Handles all aspects of recruitment management, including interviewing and processing job applicants, facilitating new hire orientation, etc.
Maintains your employee attendance and time tracking system; prepares monthly attendance timesheets.
Handles all aspects of payroll management, including processing of salaries, keeping employees’ financial records, and submitting government tax reports.
Implements performance management processes that foster engagement, productivity, and excellence. Monitors employee performance.
Your VA will prepare weekly, monthly, quarterly, and annual reports for your accountant to review. Your VA will also perform the year-end closing of financial books.
Your VA will work on tax filing and tax documentation preparation.
Your VA will monitor revenues versus expenses/monthly reconciliations; track day-to-day transactions; create reports and financial statements; handle accounts payable.
Your VA will generate and send invoices to clients, as well as collect payments.
Your VA will perform inventory management, budget allocation, petty cash management, and payroll management.
Collects payments/Assists with payroll and generates weekly financial reports/Monitors revenues versus expenses/Works on monthly reconciliations/Records and tracks day-to-day transactions.
Enters data, maintains records, and creates reports and financial statements/Handles accounts payable/Performs inventory management, budget allocation, and petty cash management.
Your VA will take note of your needs, expectations, and budget and will perform extensive research. They’ll then present you with the shortlisted candidates. Once you’ve selected your vendors, your VA will handle contract drafting, invoicing, and vendor management.
Your Data Entry Virtual Assistant will organize your data into a file system or spreadsheet. Your VA can also update information and compare new data sets to the original figures.
Your VA will manage all of your accounts, memberships, and subscriptions. Information will be kept up to date, unwanted services will be canceled, and relevant subscriptions will be renewed to avoid interruptions.
Your Sigrid Social Media Specialist will execute your social media strategy, as well as manage your content and calendar on HubSpot.
Your Social Media Specialist will develop unique and engaging content for all of your social media channels.
Your Social Media Specialist will monitor engagement, likes, shares, and other metrics. You’ll get timely reports on the performance of your social media campaigns.
Your Social Media Specialist will research the latest best practices and techniques to increase the effectiveness of your campaigns.
From electric and internet bills, to your mortgage payments and homeowner’s insurance, your remote PA will make sure that all of your household bills are paid on time.
Your VA will perform basic troubleshooting. If they cannot find the solutions themselves, they’ll call or email IT support companies on your behalf.
Your VA will provide software and software license management.
Your VA will suggest productivity hacks and best-in-class software/hardware. Researches solutions to IT-related issues.
Your Event Planning Virtual Assistant will perform specialized research and admin tasks—including researching venues, creating agendas, and sending invitations.
Your Event Planning VA will research, vet, and hire different vendors for your event. Your VA will also manage all service contracts and invoices.
Your Event Planning VA will meticulously review and track your event budget to keep expenses under control.
Your Event Planning VA will expertly coordinate with different vendors, speakers, and suppliers to ensure a successful event.
Your Assistant, supported by a designer, will design beautiful and impactful presentations for you using PowerPoint, Keynote, Prezi, Canva, and more.
Your remote PA will schedule doctors’ appointments, book venues for upcoming family celebrations, schedule extracurricular activities for your children, etc.
Your PA will remotely accomplish your to-do lists (e.g. online grocery shopping, ordering supplies, communicating with customer support) so you can focus on your core responsibilities.
Your PA will perform specialized research (e.g. best summer camps for the children, best vegan restaurants) so you can focus on the big picture.
Your PA will complete all personal and family projects according to your specifications and budget.
Your VA will plan and refine the detailed logistics of your life weeks ahead of time.
Your PA will remotely schedule household repairs with vetted contractors (plumbing repair, drain cleaning, insulation repair, etc).
Your PA will use reputable sources (e.g. Angie’s List and Checkbook) to find reliable vendors and contractors.
Your remote PA will coordinate with everyone and agree on a time and place to hold celebrations, anniversaries, get-togethers, etc.
Your PA will manage everyone’s personal calendars: setting appointments, scheduling and rescheduling events, etc. Everyone’s needs will be anticipated, ensuring that no family members are double-booked.
Your PA will remind all guests of their commitments ahead of time.
Give your PA all the requirements and they’ll look for suitable venues. Your PA will come up with a short list detailing the features, pros and cons, and prices of each venue, making it simpler for you to make the final decisions.
Once you’ve made your final decisions, your PA will make the reservations. All you have to do is show up and enjoy yourself!
Want the latest movie listings and showtimes? Buying tickets for the upcoming tennis season or looking for an after-work pottery class? Your PA will furnish you with a short list of activities.
Once you’ve made your final decisions, your PA will make the reservations and arrange payments. Don’t forget to sit back and enjoy your downtime!
Your remote PA will remind you of upcoming birthdays, anniversaries, and public holidays. This gives you the headspace to focus on more important activities.
Your remote PA will proactively purchase and send greeting cards, flowers, gifts, and cakes to your recipients.
Your remote PA will help you plan the activities and celebrations for each celebrant or holiday.
Whether it’s managing school emails and activities, choosing tutors and afterschool programs, monitoring exams and homework, or scheduling PTA conferences, your PA will stay on top of day-to-day school admin.
If your child gets sick, your remote PA can mobilize emergency backup care from vetted nannies, as well as consultations with pedia tricians and other healthcare practitioners.
If your child has a learning disability, health issue, or physical disability, your PA will schedule appointments with doctors and other specialists—as well as order supplies, food, and other necessities.
Your remote PA will interview and vet nannies and babysitters. Your remote PA can also research, vet, and recommend daycare centers based on your location and budget.
Need to order auto parts and accessories for your vehicles? Your remote PA will make the purchases and will hire auto mechanics to make the required installations and repairs.
If your vehicle is due for maintenance or an oil change, your remote PA will book appointments with your auto mechanic and will get the work done in a timely manner.
Do you need a plumber to work on your plumbing or a contractor to add an installation to your home? Your PA will vet the contractors, book the appointments, and manage all service contracts and payment invoices.
Need a gardening service to keep your front lawn or private garden in presentable condition? Your PA will vet the gardening service and manage all service contracts and payment invoices.
Your dedicated assistant will handle all aspects of your insurance claim and will track the progress of your claim until you’re fully reimbursed.
Whether it’s an upcoming house showing in a new neighborhood or a meeting with potential business partners, your PA will meticulously plan your calendar and daily schedule to help you accomplish more and stay on top of your priorities.
Your remote PA will stay on top of all of the important dates and events in your combined calendar, reminding you of these events and helping you prepare everything you need to make them a success.
Co-founder, Head of Sales & Marketing
Managing Director, PH
Head of HR
HR Recruitment Specialist
Lead Generation Specialist
A big part of our team is based in Manila. All our employees are heavily influenced by Western culture. That means you'll probably have a lot in common with your new Philippine colleagues.
We spend a great deal of time recruiting and testing the right people, training them extensively, and giving them all the resources they’ll need to offer world-class care. This commitment to excellence has enabled us to build a professionally managed distributed team.
All of our Virtual Assistants and Specialists have years of professional experience. They’re also regular people, with families and responsibilities, hopes and dreams.
They understand how challenging it can be to juggle demanding careers while keeping everyone at home safe and happy. This deep empathy allows them to anticipate your needs and provide personalized, world-class care.
MySigrid is a Singapore-based professionally managed Premium Virtual Assistant & Remote Staffing Solution. MySigrid was founded out of Singapore in 2016 by co-founders Paul Østergaard and Ida Marie Iuel, drawing from over a decade of experience working with Paul's remote virtual assistant, Sigrid.
MySigrid embodies a vision to democratize access to executive support by seamlessly blending human expertise with cutting-edge technology.
Today, we deliver fractional resources through a seamless partnership of dedicated virtual assistants, Specialists, and advanced technology, catering to delighted clients from Hong Kong to San Francisco.
Our innovative team structure, comprising seasoned virtual assistants and specialists, emphasizes collaboration and precision. Backed by a professional management team, we present a world-class business service. Our state-of-the-art technology platform, MySigrid, ensures that any task is matched with the most capable resource and is handled according to our standards, guaranteeing exceptional results. Welcome to a new era of efficiency and excellence with MySigrid.
Remember when outsourcing was just about saving money? Well, it's evolved into something much...
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