Part-time & Full-time Virtual Assistants

Worldwide

STAY ON TIME & TARGET

with a Project Manager from MySigrid

Your long-term Virtual Assistant partner. Benefit from a dedicated Customer Success Manager with continuity guaranteed. Access Specialists and a 24/7 Backup Team. Enjoy quality control and supervision, along with bi-weekly coaching & training. Our clients stay for years because we have all the systems & processes, and training & documentation in place to offer consistent service quality.

Safe data sharing

Safe data sharing

These are just a few of the great companies where MySigrid staff are making a difference

Premium Virtual Project Management

MySigrid transforms project management into a strategic advantage for your business. Our experienced Virtual Project Managers or Project Coordinators specialize in the following:

Team Leadership and Coordination

Experience strong leadership as your MySigrid Project Manager leads the project team, fostering collaboration and resolving conflicts as they arise. This effective leadership drives the project toward successful completion.

Project Planning & Scheduling

Experience the clarity as your MySigrid Project Manager crafts detailed project plans with clear timelines, tasks, and milestones. This approach ensures that everyone is on the same page from day one.

Quality Assurance & Control

Experience quality assurance as your MySigrid Project Manager implements rigorous quality control processes. This focus on quality leads to high-standard deliverables that meet or exceed expectations.

Resource Allocation & Management

Benefit from the expertise of your MySigrid Project Manager in allocating resources where they're needed most. This optimal resource management leads to greater productivity and cost-effectiveness.

Risk Management Support

Gain peace of mind as your MySigrid Project Manager identifies potential risks and formulates mitigation strategies. This proactive approach keeps projects on track and minimizes surprises.

Budgeting & Cost Control

Take advantage of financial control with a MySigrid Project Manager overseeing the budget, ensuring expenses remain within set boundaries. This vigilant budgeting reduces the risk of cost overruns.

Communication Support

Experience smooth communication as your MySigrid Project Manager acts as the central point of contact, providing regular updates and coordinating with all stakeholders. This open communication fosters trust and ensures collaboration.

Project Tracking and Status Reporting

Stay informed with your MySigrid Project Manager's detailed tracking and regular status reports. This consistent reporting ensures everyone is aware of project progress and any necessary adjustments.

My MySigrid EA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!

Sherman Baldwin

CEO, LCR Capital Partners

Highly rated by our customers

4.8/5

4.9/5

Onboarding is smooth and easy

"They offer top-notch services at a good price point."

Anonymous

Quality 5.0
Willing to Refer 5.0

Operating a tech startup in Singapore's shipping industry requires unwavering support. MySigrid has consistently delivered excellence. Through the challenges we've faced, their dedication to quality remains unparalleled. I wholeheartedly recommend MySigrid if you're looking to work and thrive as an entrepreneur.

Freddy Ingemann

MOSCORD, CEO

https://www.moscord.com/

Get fractional, Virtual Project Managers with 6+ years experience at these great companies

Our Subscription Plans

Choose the plan that best fits your needs and enjoy dedicated support whenever you need it.

Personal Plan

^$450_/mo

15 hours of support per month

A dedicated Virtual Project Manager. Your single point of contact for all your requests and tasks
1 User
Online hours: 1 hr/day
Top-up: US$32 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

STARTUP PLAN

^$850_/mo

30 hours of support per month

A dedicated Virtual Project Manager. Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 2 hr/day
Top-up: US$28 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

GROWTH PLAN

^$1,500_/mo

60 hours of support per month

A dedicated Virtual Project Manager Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 4 hr/day
Top-up: US$25 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

ENTERPRISE PLAN

^$2,400_/mo

120 hours of support per month

A dedicated Virtual Project Manager. Your single point of contact for all your requests and tasks
Unlimited Users
Online-hours: 8 hr/day
Top-up: US$20 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 Backup Team for critical tasks
Access to our entire team of specialists

Schedule a 20-minute call with our Customer Success Team to get started or learn more.

Hear it from a few of our loyal customers

Mark Fuller

Chairman of the Monitor Group

MySigrid offers an extraordinarily valuable service, customized to the client, provided by a staff who work hard, who listen, and continually strive to improve their quality. MySigrid delivers results and does so in a way which makes the entire process a pleasure.

Helen Kwon Kalanithi

Licensed Marriage and Family Therapist

MySigrid has excellent customer service. They offer top-notch service at a good price point. I am really happy with the wide range of services that MySigrid can accommodate for their clients, and my VA is so helpful at pointing out what can work better for me in my workflow and day-to-day life.

PROCESS

Give your Project Manager a trial run and see how you like it

Get started in one of two ways: sign up for one of our subscription plans now, and we can have you up and running within the next 48 hours. Or, book a consultation to learn more about the MySigrid service.

We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.

We will pair you with a dedicated Executive Assistant. We will attentively consider your needs, as well as those of your family and business, to ensure a suitable match.

You connect with your assigned EA. In the welcome call, your EA will get to know you, comprehend your work approach, and familiarize themselves with the tools and systems you utilize.

THE MYSIGRID SOLUTION

Our platform & playbook guarantees seamless continuity

Our features and advantages exceed what conventional talent agencies, BPOs, and freelance platforms can provide.

Customer Success Manager

Our professional and experienced Customer Success Managers (CSMs) will lead you through the process and be by your side from your initial interaction with MySigrid. Your CSM will guarantee a successful journey with MySigrid, serving as your main point of contact to ensure all your requirements are met.

Dedicated Executive Assistant

Your dedicated Virtual Project Manager is a well-managed and extensively trained member of the MySigrid team. If a full-time Virtual Project Manager isn't necessary, you can choose from various plans tailored to your preferred hours.

MySigrid's method of pairing clients with Virtual Project Managers aims for a harmonious and productive working relationship.

Our approach is client-focused and adaptable, emphasizing both technical fit (skills and qualifications) and personal fit (chemistry and working style). This ensures a seamless collaboration between the client and the Virtual Project Manager, fostering a productive and enjoyable partnership.

Continuity of service guaranteed

MySigrid ensures service continuity with our revolutionary feature, the ClientFact Book (CFB) in the MySigrid Communication & Task Management App.

Your dedicated Virtual Project Manager utilizes the CFB to record your distinct preferences and instructions. If your assigned Virtual Project Manager is unavailable, the backup Assistant is ready to step in seamlessly, armed with access to all pertinent details in MySigrid. This method guarantees that no crucial details about your work, family, or personal life are overlooked, ensuring a seamless and uninterrupted service.

SUPPORT FROM SPECIALISTS

When you hire a Virtual Project Manager from MySigrid, you're enlisting the support of the entire MySigrid Team.

You're not limited to the skills of your dedicated Virtual Project Manager; they can tap into the expertise of our whole team of specialists at any time, including IT, travel specialists, coding, bookkeeping, graphic design, SEO, and social media management.

24/7 Backup Team

In addition to all that MySigrid offers, we also provide a backup team available 24/7 to assist your Virtual Project Manager with crucial tasks beyond their regular working hours. Simply write 'Critical' in the subject line, and our team of backup Virtual Assistants will be notified through the MySigrid Assistant Communication & Task Management app.

QUALITY CONTROL & SUPERVISION

Our committed Quality Management Team diligently implements strict quality control measures to detect and proactively address any quality issues.

Additionally, the MySigrid App ensures no task goes overlooked during delegation, making sure your Virtual Project Manager adheres to agreed-upon response times and deadlines, while meticulously handling all client preferences and urgent appointments.

If prioritizing exceptional quality is your focus, MySigrid stands as the foremost choice in the industry

Email & Calendar Integration

Every client is assigned a dedicated Virtual Project Manager, who is established as an employee of your company and operates as a fully integrated team member. Your dedicated Virtual Project Manager will also be given a local telephone number and a company-branded email.

If you prefer your dedicated Virtual Project Manager to take a proactive role in managing your calendar and email inbox, we will personally set up your Virtual Project Manager as an additional user on your email system.

Task Management App

The MySigrid Assistant Task Management app enables smooth communication with your dedicated Virtual Project Manager, providing a well-organized overview of all the tasks you've delegated.

Furthermore, you can effortlessly monitor the time spent on task completion by your Virtual Project Manager through the task management dashboard in the app, and keep track of your subscription usage through your private dashboard.

Coaching & Training

All our Virtual Project Managers are linked to the MySigrid Training Academy. Your assigned Virtual Project Manager actively participates in bi-weekly coaching and training sessions, joining the entire MySigrid team. Supervisory assistance is readily available to help comprehend new tasks and tools when needed. This approach is crucial in ensuring that your Virtual Project Manager stays updated on the latest tools, continually improving their skills and knowledge.

Proactive support with safe data sharing

In our digitally driven era, the majority of payment transactions involve accessing payment details and login credentials.

Our Secure Online Client Vaults (CSVs) feature robust end-to-end encryption, ensuring a secure means for you to share sensitive information with your Virtual Project Manager, such as credit card details and login credentials. This system empowers our Virtual Project Managers to go above and beyond for our clients, proactively managing their matters without requiring constant client involvement at every step of task fulfillment.

We recommend providing your Virtual Project Manager with a secure MySigrid virtual debit card for the efficient and secure handling of your online payments.

We adapt to your work style

By enrolling in any of our flexible plans, you unlock entry to the MySigrid Assistant Task Management App. MySigrid acts as the central platform for all your task management requirements, where your Virtual Project Manager manages your projects and collaborates with our support team.

Feel free to collaborate with your designated Virtual Project Manager on projects and tasks in your preferred manner, or utilize our complimentary app. MySigrid was built for long-term project collaboration and consolidates all projects and tasks in a unified location, guaranteeing comprehensive recall and timely completion of deadlines.

Instant community

We'll make sure your remote team member thrives. Apart from ensuring that your Virtual Project Manager is equipped with all the essential tools and systems, we offer a shared workspace where your Virtual Project Manager can engage with the entire MySigrid community. Our committed community manager plays a pivotal role in ensuring the continuous success of your Virtual Project Manager. They manage team-building activities, arrange training sessions, and coordinate monthly social events, cultivating a cooperative and lively atmosphere for both your Virtual Project Manager and the wider community.

Frequently Asked Questions

MySigrid is dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, we've implemented appropriate physical, technical, and administrative security measures to safeguard the confidentiality of your personal data.

All our staff have signed non-disclosure agreements (NDAs) to ensure the protection of your information and undergo regular training on our Information Security Policies.

Your data is stored in our custom-built MySigrid system, hosted on the Google Cloud Platform, benefiting from its industry-standard security. We conduct regular vulnerability assessments and penetration testing.

For particularly sensitive information like passwords, log-ins, and confidential documents, we rely on 1Password, a leading secure password management and data-sharing solution. Learn more about how we use 1Password to safeguard the sensitive data you share with your dedicated Virtual Project Manager here.

If you prefer our staff to use other means for transferring or storing information (e.g., Dropbox, Google Drive, Slack, WhatsApp), we will adhere to these systems under ourInformation Security Policies.

For additional details, please consult our Privacy Policy. Any questions can be directed to our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your Virtual Project Manager.

These are also the times when your Virtual Project Manager can participate in meetings, calls, etc.

For the Personal Plan, you can select one 1-hour slot per day.

For the Start-up Plan, you can select one 2-hour slot per day.

For the Growth Plan, you can select one 4-hour slot per day.

For the Enterprise Plan, you can select two adjacent 4-hour slots per day.

These slots cover the following time zones (Summer-Time):

Asia 12:00-16:00 SGST

Europe 10:00-14:00 CET/CEST

America East 9am-1pm EST/EDT

America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

Can I get help outside my online hours?

If your task requires immediate attention inside your online hours, please write the word ’Urgent’ in the subject line or chat text. Incoming voice or video calls will be treated as urgent.

If your task requires immediate attention regardless of the time of day (especially outside your online hours), always send an email and write ’Critical' in the subject line.

These are our response time commitments:

Priority	Response time*	When	Task Resolution
Normal	Within 30 minutes	Inside online hours	As soon as possible
Urgent	Within 15 minutes	Inside online hours	Immediately
Critical	Within 15 minutes	Anytime	Immediately

Before subscribing to one of our dedicated Virtual Assistant plans, we ask that you schedule a 20-minute consultation with us. This allows us to understand you better, align with your work style, and pinpoint areas where you require support. Using this information, we'll match you with the ideal dedicated Virtual Project Manager. You can have support from one of our Virtual Project Managers within the week.

If you prefer to choose your own Virtual Project Manager, we'll provide a batch of CVs for your selection, followed by scheduled initial interview consultations.

Your introduction to your new Virtual Project Manager takes place during the onboarding call. We assign staff based on their geographical location, considering whether it's an individual client or an entire team subscribing to our flexible plans.

We'll make every effort to match you with the ideal dedicated Virtual Project Manager. How? You'll have an introduction with your designated Virtual Project Manager before commencing work with us. Moreover, your dedicated Virtual Project Manager is hired, trained, supervised, and screened by our team.

While we can't dictate chemistry, we are committed to delivering exceptional customer service and showcasing empathy. If, for any reason, the arrangement isn't meeting your expectations, we are open to changing the Virtual Project Manager as necessary.