Part-time & Full-time Executive Assistants

Worldwide

Virtual Executive Assistants for long-term success

Enjoy support from a dedicated Customer Success Manager, with continuity guaranteed. Benefit from support from Specialists and a 24/7 Backup Team. Experience quality control and supervision, along with coaching & training. Our clients stay for years because we have all the systems, processes, training, and documentation in place to deliver consistent service quality.

Safe data sharing

A MySigrid Real estate Virtual Assistant

Safe data sharing

Highly rated by our customers

4.8/5

4.9/5

Premium Executive Support

24/7 Support

With MySigrid, assistance is available around the clock. When you’re dedicated Executive Assistant is unavailable, our Backup assistant can step in effortlessly, ensuring you have the uninterrupted support you need whenever you need it

Task Management Application

The MySigrid Assistant Task Management app simplifies communication with your dedicated Assistant, providing a clear overview of delegated tasks, while efficiently monitoring task progress and track completion times. Ensuring transparency and accountability from your dedicated executive assistants.

Customer Success Manager

At MySigrid, our seasoned Customer Success Managers (CSMs) are dedicated to serve as your primary contact, guaranteeing the success of your MySigrid journey. They ensure all your requirements are met while effectively streamlining your experience and maximizing the value you derive from our partnership. This personalized support ensures that our partners feel guided, supported, and confident in their engagement, ultimately leading to smoother operations and enhanced outcomes.

Quality Control & Supervision

At MySigrid, we prioritize unparalleled quality assurance measures enforced by our dedicated team of Quality Management experts. Our procedures are designed to swiftly identify and resolve any potential quality issues, ensuring a seamless experience for our partners.

With the MySigrid App in place, task delegation becomes effortless, guaranteeing that no task is overlooked.

Dedicated Executive Assistant

At MySigrid, our proficiently trained Assistants are dedicated to serving your needs. We understand that not every client requires a full-time Assistant, which is why we offer flexible plans tailored to your preferred hours.

Our matching process is meticulously designed to foster a harmonious and productive relationship between clients and Assistants. We prioritize both technical proficiency and personal compatibility to ensure seamless collaboration, resulting in a productive and enjoyable partnership.

Continuity Service Guaranteed

MySigrid ensures uninterrupted service through our innovative Client Fact Book (CFB) feature within the MySigrid Communication & Task Management App.

Your dedicated Assistant utilizes the CFB to meticulously record all your specific preferences and instructions. Should your dedicated Assistant be unavailable, the backup Assistant is fully equipped to seamlessly step in.

"We've tried working with virtual assistants four or five times in the past - and this is the first time we've encountered a service that was more of an asset than a bandaid. MySigrid has changed our minds about hiring remotely for certain capacities. I highly commend MySigrid for structuring their services in a way that enables them to deliver quality support with such consistency. If we didn't have MySigrid it would impact our efficiency and effectiveness. This has been an effective service during the most trying times."

Suresh Rajan

Chairman & Founding Partner, LCR Capital Partners
www.lcrcapital.com

These are just a few of the great companies where MySigrid staff are making a difference

Our Executive Assistants have worked for some of the world's leading service companies

Onboarding is smooth and easy

"They offer top-notch services at a good price point."

Anonymous

Quality 5.0
Willing to Refer 5.0

"My overall experience with my plan is positive. Everything is great. My EA is very responsive, always happy to help, and accomplishes tasks timely and fast!"

Adrian Crabb

Kemp Communications LLC

https://www.kempcommllc.com/

The Mysigrid Solution

Exceptional Advantages and Distinctive Features

Our features and advantages exceed what conventional talent agencies, BPOs, and freelance platforms can provide.

Customer Success Manager

Our professional and experienced Customer Success Managers (CSMs) will lead you through the process and be by your side from your initial interaction with MySigrid. Your CSM will guarantee a successful journey with MySigrid, serving as your main point of contact to ensure all your requirements are met.

Dedicated Executive Assistant

Your dedicated Executive Assistant is a well-managed and extensively trained member of the MySigrid team. If a full-time Assistant isn't necessary, you can choose from various plans tailored to your preferred hours.

MySigrid's method of pairing clients with Executive Assistants aims for a harmonious and productive working relationship.

Our approach is client-focused and adaptable, emphasizing both technical fit (skills and qualifications) and personal fit (chemistry and working style). This ensures a seamless collaboration between the client and Assistant, fostering a productive and enjoyable partnership.

Continuity of service guaranteed

MySigrid ensures service continuity with our revolutionary feature, the ClientFact Book (CFB) in the MySigrid Communication & Task Management App.

Your dedicated Executive Assistant utilizes the CFB to record your distinct preferences and instructions. If your assigned Executive Assistant is unavailable, the backup Assistant is ready to step in seamlessly, armed with access to all pertinent details in MySigrid. This method guarantees that no crucial details about your work, family, or personal life are overlooked, ensuring a seamless and uninterrupted service.

SUPPORT FROM SPECIALISTS

When you hire an Executive Assistant from MySigrid, you're enlisting the support of the entire MySigrid Team.

You're not limited to the skills of your dedicated Executive Assistant; they can tap into the expertise of our whole team of specialists at any time, including IT, travel specialists, coding, bookkeeping, graphic design, SEO, and social media management.

24/7 Backup Team

In addition to all that MySigrid offers, we also provide a backup team available 24/7 to assist your Executive Assistant with crucial tasks beyond their regular working hours. Simply write 'Critical' in the subject line, and our team of backup Executive Assistants will be notified through the MySigridAssistant Communication & Task Management app.

QUALITY CONTROL & SUPERVISION

Our committed Quality Management Team diligently implements strict quality control measures to detect and proactively address any quality issues.

Additionally, the MySigrid App ensures no task goes overlooked during delegation, making sure your Executive Assistant adheres to agreed-upon response times and deadlines, while meticulously handling all client preferences and urgent appointments.

If prioritizing exceptional quality is your focus, MySigrid stands as the foremost choice in the industry

Email & Calendar Integration

Every client is assigned a dedicated Executive Assistant, who is established as an employee of your company and operates as a fully integrated team member. Your dedicated Executive Assistant will also be given a local telephone number and a company-branded email.

If you prefer your dedicated Executive Assistant to take a proactive role in managing your calendar and email inbox, we will personally set up your Executive Assistant as an additional user on your email system.

Task Management App

The MySigrid Assistant Task Management app enables smooth communication with your dedicated Executive Assistant, providing a well-organized overview of all the tasks you've delegated.

Furthermore, you can effortlessly monitor the time spent on task completion by your Executive Assistant through the task management dashboard in the app, and keep track of your subscription usage through your private dashboard.

Coaching & Training

All our Executive Assistants are linked to the MySigrid Training Academy. Your assigned Executive Assistant actively participates in bi-weekly coaching and training sessions, joining the entire MySigrid team. Supervisory assistance is readily available to help comprehend new tasks and tools when needed. This approach is crucial in ensuring that your Executive Assistant stays updated on the latest tools, continually improving their skills and knowledge.

Proactive support with safe data sharing

In our digitally driven era, the majority of payment transactions involve accessing payment details and login credentials.

Our Secure Online Client Vaults (CSVs) feature robust end-to-end encryption, ensuring a secure means for you to share sensitive information with your Executive Assistant, such as credit card details and login credentials. This system empowers our Executive Assistants to go above and beyond for our clients, proactively managing their matters without requiring constant client involvement at every step of task fulfillment.

We recommend providing your Executive Assistant with a secure MySigrid virtual debit card for the efficient and secure handling of your online payments.

We adapt to your work style

By enrolling in any of our flexible plans, you unlock entry to the MySigrid Assistant Task Management App. MySigrid acts as the central platform for all your task management requirements, where your Executive Assistant oversees your tasks and collaborates with our support team.

Feel free to collaborate with your designated Executive Assistant and submit tasks in your preferred manner, or utilize our complimentary app.

MySigrid consolidates all tasks in a unified location, guaranteeing comprehensive recall and timely completion of deadlines.

We'll make sure your Executive Assistant thrives

Apart from ensuring that your Executive Assistant is equipped with all the essential tools and systems, we offer a shared workspace where your Executive Assistant can engage with the entire MySigrid community. Our committed community manager plays a pivotal role in ensuring the continuous success of your Executive Assistant. They manage team-building activities, arrange training sessions, and coordinate monthly social events, cultivating a cooperative and lively atmosphere for both your Executive Assistant and the wider community.

Hear it from a few of our loyal customers

Helen Kwon Kalanithi

Licensed Marriage and Family Therapist

MySigrid has excellent customer service. They offer top-notch service at a good price point. I am really happy with the wide range of services that MySigrid can accommodate for their clients, and my VA is so helpful at pointing out what can work better for me in my workflow and day-to-day life.

Yuanzheng Lee

Founder, A Space Between, Singapore

I love the consistency of the service provided by MySigrid. They have all the training and documentation in place so that even if another VA has to handle my concern, this VA already knows my working style and expectations and can deliver the results that I want.

Stacey Boyd

CEO & Founder, OLIVELA, US

My VA is one of the hardest working and most responsive people I have had the honor to work with. And the larger Sigrid team is always so ready to jump in and help if something arises during off-hours for my VA. I don't know what I did before you all helped organize my life! You truly make everything possible. Thank you.

Jeremiah Horne

Managing Partner, TraxionTax, Denver, US

My VA is up to speed with her tasks. Overall, I am having a good experience with both the service and my VA’s performance. My VA works on things right away. She adjusts quickly to feedback and works on things really well.

Sherman Baldwin

CEO, LCR Capital Partners, US

My MySigrid VA is off to a great start. She has a positive attitude, strong skills and is highly responsive. She also is excellent at anticipating my needs. We see a bright future for her eventually managing a team providing services across our business. Well done!

Hans Schambye

Founder & CEO, Galecto Biotech, US

You receive support from this professional VA service that might otherwise be unaffordable. Proactiveness is a great advantage. My VA sometimes anticipates my travel needs before I do—that's a luxury I now enjoy. Additionally, there are more hours of support. Then, there is the 24-hour backup team supporting me when my VA is off. And because of the time difference tasks are already solved when I arrive at the office in the morning.

PROCESS

Give your Executive Assistant a trial run for a month or two
and see how you like it

Get started in one of two ways: sign up for one of our subscription plans now, and we can have you up and running within the next 48 hours. Or, book a consultation to learn more about the MySigrid service.

We schedule a call to familiarize ourselves with your needs and expectations. We’ll also identify the right systems and processes to provide seamless support.

We will pair you with a dedicated Executive Assistant. We will attentively consider your needs, as well as those of your family and business, to ensure a suitable match.

You connect with your assigned EA. In the welcome call, your EA will get to know you, comprehend your work approach, and familiarizethemselves with the tools and systems you utilize.

Get started with one of our Premium Executive Assistant Subscription Plans

Choose the plan that best fits your needs and enjoy dedicated support whenever you need it.

Personal Plan

^$450_/mo

15 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
1 User
Online hours: 1 hr/day
Top-up: US$32 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

STARTUP PLAN

^$850_/mo

30 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 2 hr/day
Top-up: US$28 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

GROWTH PLAN

^$1,500_/mo

60 hours of support per month

A dedicated Executive Assistant Your single point of contact for all your requests and tasks
Multiple Users
Online hours: 4 hr/day
Top-up: US$25 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 backup team for critical tasks
Access to our entire team of specialists

ENTERPRISE PLAN

^$2,400_/mo

120 hours of support per month

A dedicated Executive Assistant. Your single point of contact for all your requests and tasks
Unlimited Users
Online-hours: 8 hr/day
Top-up: US$20 per hour
A trained backup assistant
Support from a Customer Success Manager
24/7 Backup Team for critical tasks
Access to our entire team of specialists

Schedule a 20-minute call with our Customer Success Team to get started or learn more.

Frequently Asked Questions

MySigrid is dedicated to ensuring the security of your information. To prevent unauthorized access or disclosure, we've implemented appropriate physical, technical, and administrative security measures to safeguard the confidentiality of your personal data.

All our staff have signed non-disclosure agreements (NDAs) to ensure the protection of your information and undergo regular training on our Information Security Policies.

Your data is stored in our custom-built MySigrid system, hosted on the Google Cloud Platform, benefiting from its industry-standard security. We conduct regular vulnerability assessments and penetration testing.

For particularly sensitive information like passwords, log-ins, and confidential documents, we rely on 1Password, a leading secure password management and data-sharing solution. Learn more about how we use 1Password to safeguard the sensitive data you share with your dedicated Executive Assistant here.

If you prefer our staff to use other means for transferring or storing information (e.g., Dropbox, Google Drive, Slack, WhatsApp), we will adhere to these systems under ourInformation Security Policies.

For additional details, please consult our Privacy Policy. Any questions can be directed to our Data Protection Officer at dpo@sigrid.ai.

Online hours are the time slots during weekdays when you can have real-time communication with your Executive Assistant.

These are also the times when your Virtual Assistant can participate in meetings, calls, etc.

For the Personal Plan, you can select one 1-hour slot per day.

For the Start-up Plan, you can select one 2-hour slot per day.

For the Growth Plan, you can select one 4-hour slot per day.

For the Enterprise Plan, you can select two adjacent 4-hour slots per day.

These slots cover the following time zones (Summer-Time):

Asia 12:00-16:00 SGST

Europe 10:00-14:00 CET/CEST

America East 9am-1pm EST/EDT

America West 11am-3pm PST/PDT

We will adjust the times accordingly during Winter Hours.

The actual resolution of your tasks may happen at any time of day depending on urgency and the skills required.

Can I get help outside my online hours?

If your task requires immediate attention inside your online hours, please write the word ’Urgent’ in the subject line or chat text. Incoming voice or video calls will be treated as urgent.

If your task requires immediate attention regardless of the time of day (especially outside your online hours), always send an email and write ’Critical' in the subject line.

These are our response time commitments:

Priority	Response time*	When	Task Resolution
Normal	Within 30 minutes	Inside online hours	As soon as possible
Urgent	Within 15 minutes	Inside online hours	Immediately
Critical	Within 15 minutes	Anytime	Immediately

Before subscribing to one of our dedicated Executive Assistant plans, we ask that you schedule a 20-minute consultation with us. This allows us to understand you better, align with your work style, and pinpoint areas where you require support. Using this information, we'll match you with the ideal dedicated Executive Assistant. You can have support from one of our Executive Assistants within the week.

If you prefer to choose your own Executive Assistant, we'll provide a batch of CVs for your selection, followed by scheduled initial interview consultations.

Your introduction to your new Executive Assistant takes place during the onboarding call. We assign staff based on their geographical location, considering whether it's an individual client or an entire team subscribing to our flexible plans.

We'll make every effort to match you with the ideal dedicated Executive Assistant. How? You'll have an introduction with your designated EA before commencing work with us. Moreover, your dedicated EA is hired, trained, supervised, and screened by our team.

While we can't dictate chemistry, we are committed to delivering exceptional customer service and showcasing empathy. If, for any reason, the arrangement isn't meeting your expectations, we are open to changing the EA as necessary.

Virtual Executive Assistants for long-term success

Highly rated by our customers

Premium Executive Support

Task Management Application

Customer Success Manager

Quality Control & Supervision

Dedicated Executive Assistant

Continuity Service Guaranteed

Suresh Rajan

These are just a few of the great companies where MySigrid staff are making a difference

Our Executive Assistants have worked for some of the world's leading service companies

Onboarding is smooth and easy

Adrian Crabb

The Mysigrid Solution

Exceptional Advantages and Distinctive Features

We adapt to your work style

We'll make sure your Executive Assistant thrives

Hear it from a few of our loyal customers

Helen Kwon Kalanithi

Yuanzheng Lee

Stacey Boyd

Jeremiah Horne

Sherman Baldwin

Hans Schambye

PROCESS

Give your Executive Assistant a trial run for a month or two and see how you like it

Get started with one of our Premium Executive Assistant Subscription Plans

Personal Plan

STARTUP PLAN

GROWTH PLAN

ENTERPRISE PLAN

Frequently Asked Questions

Have more questions?

Give your Executive Assistant a trial run for a month or two
and see how you like it