The Importance of Clear Communication with Your Virtual Assistant

Clear and effective communication is the cornerstone of a productive relationship with a virtual assistant. Whether you’re an entrepreneur, a startup founder, or a C-level executive, how you communicate with remote team members can make or break your delegation success. Poor communication isn’t just a minor inconvenience – it’s a costly issue. A survey of 400 companies (100,000 employees each) found an average loss of $62.4 million per year due to communication problems. Virtual Communication: Challenges & Best Practices. Even smaller businesses (100 employees) reported losing $420,000 annually from miscommunication. Virtual Communication: Challenges & Best Practices. Those numbers underscore why getting communication right, especially with a virtual assistant (VA) who isn’t in the same office, is essential.

In this post, we’ll explore why clear communication is so critical for working effectively with virtual assistants, how it differs from in-house communication, and the intentional habits and systems that remote collaboration requires. We’ll also show how MySigrid (a premium remote executive assistant service) supports clear and consistent communication through its Customer Success Managers and unique processes. By the end, you’ll understand how to leverage feedback and communication to turn your VA into a “secret weapon” for productivity, scaling with remote talent, and better time management for executives. Let’s dive in!

Why Clear Communication is Essential for VA Relationships

Working with a virtual assistant can dramatically boost your productivity – if you communicate effectively. Unlike an in-person assistant who might pick up cues from your office environment, a remote executive assistant only knows what you clearly articulate. When instructions or expectations are unclear, it inevitably leads to mistakes, wasted time, or missed deadlines. Why Communication is Key to Success as a Virtual Assistant. On the flip side, clear communication sets the foundation for trust, efficiency, and success in your VA partnership.

Consider the following benefits of communicating clearly with your VA:

• Aligned Expectations: When you and your virtual assistant both understand the desired outcomes, deadlines, and quality standards, you prevent costly misunderstandings. As one article notes, “misaligned expectations can lead to frustration, so it's best to over-communicate in the initial stages.” Why Communication is Key to Success as a Virtual Assistant. Being explicit about what you need ensures you get the results you want.
  
  
• Fewer Errors & Revisions: Providing detailed, clear instructions upfront means your VA can execute tasks correctly the first time around. Why Communication is Key to Success as a Virtual Assistant. This reduces back-and-forth and avoids the scenario of projects bouncing back for clarification. In remote work, it’s safer to over-communicate than leave things to assumption.
  
  
• Improved Productivity: When a virtual assistant knows exactly what to do and how to do it, they can work more efficiently. Clear goals and guidelines lead to higher productivity – research shows that teams that communicate well are far more efficient and effective. The Importance of Setting Clear Expectations for Virtual Assistants. In fact, businesses that communicate effectively with their VAs see stronger results and improved relationships. The Importance of Setting Clear Expectations for Virtual Assistants, that everyone is on the same page.
  
  
• Stronger Trust & Morale: Communication isn’t just about tasks – it’s the basis of a good working relationship. VAs, like any team member, feel more valued and confident when they have clarity on their role and responsibilities. The Importance of Setting Clear Expectations for Virtual Assistants. Regular communication (including positive feedback) shows your assistant that you appreciate their work, which boosts morale and commitment.
  
  

Remember, your virtual assistant is operating remotely without the benefit of dropping by your desk for quick questions. Communication is the “oxygen” of remote collaboration – it keeps the workflow alive and well. By investing a little time in clearly conveying what you need, you’ll reap major rewards in terms of the quality and speed of the support you receive.

In-House vs. Remote: How Communication Differs

Communicating with an in-house staff member is often very different from communicating with a remote virtual assistant. In a traditional office, communication tends to happen organically – you give quick instructions in person, clarify things on the fly, or notice non-verbal cues (like a confused look) that signal the need for more explanation. With a virtual assistant, you don’t have those same immediate feedback loops, so you need to be more intentional and structured in how you communicate.

Here are some key differences and challenges when communicating with remote staff versus in-house, and how to address them:

• Lack of Non-Verbal Cues: Experts estimate that a large majority of communication is non-verbal – tone of voice, body language, facial expressions. Virtual Communication: Challenges & Best Practices. In an office, you might sense hesitation or confusion from your assistant’s body language and immediately clarify. In virtual communication, those cues are absent or muted (even video calls hide some body language). This means you must proactively ask for confirmation and understanding. Encourage your VA to ask questions and confirm instructions. And when on video, take that extra moment to ask, “Does this make sense?” since you can’t fully read their reaction over Zoom. As one source puts it, “Never assume your VA knows what you mean without explicitly explaining it.”  The Importance of Setting Clear Expectations for Virtual Assistants. If something is important, spell it out.
  
  
• Fewer “Drive-By” Conversations: With an in-house employee, you might pop by their desk to check on progress or give a quick piece of feedback. Remote work requires scheduling those interactions. To avoid your VA feeling isolated or out of the loop, establish a regular communication rhythm. For example, you might have a brief daily check-in call during the first few weeks of working together, then move to twice-weekly once things are flowing. A daily 10-minute video “stand-up” meeting early on can nurture the relationship and catch small issues before they grow Ultimate Guide to Virtual Assistants - Setting Expectations, Ultimate Guide to Virtual Assistants - Setting Expectations. The key is to replace the informal office interactions with planned touchpoints. Intentional communication habits – like scheduled check-ins, weekly updates, or a dedicated Slack channel – ensure that important info doesn’t slip through the cracks in a remote setting.
  
  
• Time Zone and Availability Differences: Many executives hire virtual assistants in different regions (for example, a U.S. founder with a VA in Asia). This can be an advantage for remote staffing (you can get 24-hour coverage), but it also means you must be clear about availability and response times. When your working hours only overlap a few hours a day, it’s critical to communicate when and how you can reach each other. Set guidelines like: what hours will the VA be online and reachable? What constitutes an urgent issue (needing a text or call) vs. a normal task that can sit in email? Using shared calendars or tools to indicate availability is helpful. One LinkedIn article emphasizes discussing time zones and establishing clear guidelines for response times and work hours upfront Why Communication is Key to Success as a Virtual Assistant.  Why Communication is Key to Success as a Virtual Assistant. This avoids the frustration of wondering why a reply hasn’t come – both sides know the schedule and expectations.
  
  
• Intentional Documentation: In-house staff often learn through osmosis – they overhear how you like things done or gradually pick up your preferences. A remote virtual assistant benefits from documentation of processes and preferences. Smart remote leaders create reference materials: e.g., a brief SOP (standard operating procedure) for how to handle a routine task, or a one-pager on key preferences (formatting, communication style, etc.). Writing these down might feel time-consuming, but it’s a communication investment that pays off in consistency. One best practice is to “document everything – create a shared handbook that outlines processes, expectations, and FAQs” so your VA can reference it anytime. The Importance of Setting Clear Expectations for Virtual Assistants,  The Importance of Setting Clear Expectations for Virtual Assistants. MySigrid helps clients with this by maintaining a knowledge base of client preferences (more on that later). The goal is to give your VA the context they need to succeed, without you having to repeat yourself. As the saying goes, “Write it down once, save yourself explaining it 100 times.”
  
  
• Prompt Feedback Loop: In an office, if your assistant does something not quite right, you might mention it immediately in passing. Remote assistants only get feedback if you give it deliberately. Many remote workers report feeling “in the dark” on how they’re doing. In fact, a common stressor for remote employees is a lack of timely feedback from managers, since they don’t have the same opportunities to learn by observing coworkers or getting on-the-spot corrections Remote vs. Onsite: 5 Challenges with Leading Hybrid Teams. To counter this, make feedback a regular part of your communication cadence. Don’t wait for an annual review (or not say anything until something is wrong). Instead, schedule periodic reviews or incorporate feedback into one-on-ones. Even a quick weekly debrief email – acknowledging what went well and noting one thing to adjust – can make a huge difference. We’ll discuss feedback in depth next, but remember that remote staffing requires proactively providing feedback to keep performance on track Remote vs. Onsite: 5 Challenges with Leading Hybrid Teams.
  
  

Bottom line: Communicating with a virtual assistant requires a bit more structure and intentionality than you might need with an in-house employee. That’s not a bad thing – in fact, many entrepreneurs find that implementing better communication systems for their VA makes their whole team more organized. The key is to set clear expectations, use the right tools, and maintain consistent channels of communication. As one guide for startups notes, “figure out what works best for your team in terms of communication styles, meeting cadence, and common vocabulary” – then stick to those habits. Communication Habits of Highly Successful Remote Teams - Agile IT. By being deliberate and thoughtful, you can overcome the physical distance and form a tight-knit working relationship with your remote assistant.

The Power of Continuous Feedback and Clear Expectations

Hiring a virtual assistant isn’t a “set it and forget it” solution – it’s an ongoing relationship that you manage through communication and feedback. Many busy professionals make the mistake of giving a task to a VA and then staying silent if the result is “okay but not great.” In contrast, highly effective executives treat feedback as a continuous conversation, a way to train and refine your assistant over time so they become increasingly efficient and attuned to your needs. Feedback isn’t just a one-time handoff; it’s a powerful tool for long-term success and better delegation.

Here’s why a feedback loop is so important when working with virtual assistants, and how to implement it:

• Continuous Improvement: Regular feedback (both positive and constructive) helps your virtual assistant improve and learn your preferences faster. Think of your VA as an extension of yourself – the more you calibrate them, the more effectively they can act on your behalf. One LinkedIn article on VA success put it well: “Ongoing feedback is crucial for growth and improvement. VAs should welcome feedback…and business owners must communicate their satisfaction or concerns regularly.”  Why Communication is Key to Success as a Virtual Assistant. When you invest time in debriefing tasks and offering pointers, you are effectively training your assistant to think and execute the way you would. Over the long run, this means you can delegate more confidently because you know your VA “gets it.” It’s the pathway to turning a decent assistant into a truly great one.
  
  
• Preventing Small Issues from Escalating: Little misunderstandings or errors can snowball if not addressed. Maybe an email reply your assistant drafted wasn’t the tone you wanted, or a report came formatted incorrectly. Addressing these things with timely feedback prevents repeat occurrences. Moreover, it keeps small issues from eroding your confidence or the VA’s morale. By giving constructive feedback early and kindly, you avoid reaching a point of frustration. As one VA service advises, “Don’t avoid feedback.” Business owners sometimes drag their feet on giving feedback or avoid difficult conversations, but this only hinders the relationship. Ultimate Guide to Virtual Assistants - Setting Expectations. Instead, create an open, safe environment where feedback (in both directions) is normal and encouraged. Ultimate Guide to Virtual Assistants - Setting Expectations. Make it clear to your VA that you welcome their questions and input, too – communication is a two-way street.
  
  
• Better Delegation & Efficiency: When feedback flows regularly, your assistant can take on tasks with increasing autonomy, freeing you up. Why? Because through feedback, you’ve sharpened their understanding of your expectations. Over time, the VA requires less hand-holding and can even anticipate needs. Many MySigrid clients, for example, find that after a few months of strong communication, their executive assistant can draft responses or prepare materials exactly as they like, needing minimal edits. This only happens if you correct course along the way. It’s often said that “effective delegation is 90% communication” – you front-load effort by clearly explaining the task and giving feedback on the output, and eventually, you get leverage as your VA works almost like a second brain. Regular feedback sessions are essentially tune-ups that keep your delegation engine running smoothly.
  
  
• Motivation and Engagement: Remember that feedback isn’t only about pointing out mistakes. It’s equally about recognizing a job well done and keeping your remote assistant engaged. Working virtually can sometimes feel isolating for the assistant – they don’t overhear office chatter that confirms the importance of their work. So celebrate successes and give praise when warranted. Did your VA do a great job handling a customer issue or organizing your calendar seamlessly? Let them know! According to one guide, “feedback isn’t just about correcting mistakes – it’s an opportunity to celebrate successes and guide improvement.”  The Importance of Setting Clear Expectations for Virtual Assistants. Positive feedback boosts your VA’s confidence and reinforces the behaviors you want to continue. A motivated assistant will put forth their best effort, which is a win-win for you both.
  
  
• Structured Check-Ins: To ensure feedback happens, build it into your schedule. For example, you might have a 30-minute review call every two weeks specifically to discuss what’s working and what could be improved. Some executives use a shared document or tracker for feedback points throughout the week, then review them together. The method can be simple, as long as it’s consistent. As one remote work expert suggests, “consistent but measured communication: find a rhythm for your check-ins.” Effective Habits of Remote Workers | Datadog. Whether it’s a weekly call or a monthly performance review, consistency matters. Additionally, encourage your VA to come prepared with their questions or feedback for you – perhaps they find one of your processes could be streamlined. Embracing feedback both ways makes them feel like a true partner.
  
  

It’s worth noting that continuous feedback has tangible benefits for performance. Research indicates that implementing continuous feedback can lead to a 14% increase in performance on teams, Best Practices for Implementing Continuous Feedback in Remote Work Environments , and nearly 15% higher employee engagement Best Practices for Implementing Continuous Feedback in Remote Work Environments. In a remote work context, where staying aligned can be challenging, those are significant gains. By integrating periodic check-ins and open dialogue, you’re not just addressing issues as they arise; you’re actively building a culture of support and adaptability. Best Practices for Implementing Continuous Feedback in Remote Work Environments. Over time, this habit of clear and open communication turns your virtual assistant into an incredibly efficient extension of you, capable of handling more and more, which is the ultimate goal of delegating.

In summary, don’t treat feedback as a one-off event or something to do only when things go wrong. Make it a regular, normal part of your management of any remote assistant. You’ll cultivate a stronger working relationship, see continuous improvement, and multiply the value you get from your virtual assistant services.

How MySigrid Ensures Clear and Consistent Communication

By now, we’ve established that clear communication is vital – and also that it can be challenging for busy executives to maintain. This is where MySigrid’s “human premium” approach truly shines. MySigrid is a premium executive assistant service that not only provides you with a dedicated remote assistant, but also wraps a support system around that relationship to remove friction points and keep communication flowing. Let’s look at how MySigrid supports clear and consistent communication, making it easier for business owners to maximize their remote talent.

Dedicated Customer Success Manager as Your Guide

One standout feature of MySigrid is that every client gets a dedicated Customer Success Manager (CSM) in addition to their assistant. The CSM’s role is to facilitate communication, onboarding, and ongoing alignment between you and your virtual executive assistant. Think of them as a combination of concierge and project manager for your assistant relationship. According to MySigrid, “professional and experienced CSMs will guide you through the process and be there for you from the moment you first interact with MySigrid.” MySigrid | Premium Executive & Personal Assistance. Your CSM is your point of contact who ensures that all your requirements are understood and met.

How does this help? For one, it takes a lot of the uncertainty out of getting started with a remote assistant. The CSM will lead an in-depth onboarding process where they gather your preferences, objectives, and work style. They’ll ask the questions you might not have thought to mention – whether it’s your preferred communication cadence, how you like your travel itineraries formatted, or pet peeves to avoid. This systematic preference gathering is part of MySigrid’s structured onboarding, which includes setting up “clear communication protocols” from day one.  From Day One to Done: The Truth About Executive Assistant Onboarding. By proactively capturing these details, the CSM sets up your assistant to hit the ground running.

Furthermore, the Customer Success Manager oversees the work your assistant does and ensures quality standards are maintained. MySigrid’s CSMs are typically experienced executive assistants themselves who manage a small team of EAs. They “oversee the work of several VAs to ensure adherence to standard procedures” and even conduct continuous training. Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews. They’re like a coach, making sure your assistant is communicating properly, following best practices, and adjusting to your feedback. The CSM also serves as a backup point of contact – if at any point you have an issue or a special request, you have a direct line to someone who will handle it. This means you never have to wonder how or when to give feedback; you can simply tell your CSM, who will ensure it’s documented and acted upon. By creating this layer of support, MySigrid removes the common friction point of clients not knowing how to manage or correct a VA. You’re essentially “hiring the sum total of their team’s expertise” and not just one person. Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews, which is incredibly reassuring for first-time VA users.

Knowledge Capture with the Client Fact Book

Another way MySigrid ensures long-term alignment is through meticulous knowledge management. As you work with your virtual assistant, preferences and feedback accumulate, and MySigrid makes sure nothing gets lost. They use a centralized platform (the MySigrid Communication & Task Management App), which includes a feature called the Client Fact Book (CFB). This is essentially a continuously updated knowledge base of each client’s preferences, instructions, and feedback. MySigrid’s virtual assistants “record all gathered information, including unique preferences, in the Client Fact Book.” Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews.

Why is this powerful? For one, it means your assistant (and the supporting team) never forgets your key preferences. Did you give feedback about how you like your email responses phrased, or the seating preference for flights? It goes into the CFB. If you mention once that you prefer reports in a certain template, that detail is captured. This eliminates the frustrating repetition that can happen with other assistants – you won’t find yourself having the same conversation about your preferences over and over. Everything is documented for reference.

Secondly, the CFB provides seamless continuity. If your dedicated assistant is sick, on vacation, or even if you eventually get paired with a new assistant, the next person can step in fully up to speed. Because all the important knowledge has been captured, “another VA can step in and deliver the same level of personalized service with meticulous attention to detail.” Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews. For the client, this is huge: your service doesn’t miss a beat, and you don’t have to re-train a new person from scratch. It’s clear communication turned into lasting documentation, ensuring you always have an assistant who knows what to do.

Additionally, the MySigrid task management app itself is designed to streamline communication. It gives a structured overview of all tasks you’ve delegated, tracks progress, and even monitors turnaround times MySigrid | Premium Executive & Personal Assistance. Instead of scattered emails and messages, you have a dashboard where both you and the assistant can see the status of requests. This transparency removes friction in communication – you never wonder “Has that task been done?” because you can see it, and you can easily add comments or adjustments on a task card. It’s a bit like having Trello/Asana combined with a messaging tool, tailored specifically for the executive-assistant workflow. By using such a platform, MySigrid ensures that communication is organized and centralized rather than ad hoc. As they describe it, “the MySigrid Assistant Task Management app enables smooth communication with your dedicated Executive Assistant, providing a well-organized overview of all the tasks you’ve delegated.” MySigrid | Virtual Executive Assistant,  MySigrid | Virtual Executive Assistant. When communication flows through a consistent system, nothing falls through the cracks.

Long-Term Alignment and Proactive Support

MySigrid’s communication-focused approach doesn’t stop at onboarding; it’s built for the long game. Their Quality Management Team provides another layer, enforcing quality control and making sure “no task gets lost during delegation” and that client preferences are meticulously managed MySigrid | Premium Executive & Personal Assistance. In practice, this means there are eyes on your account to catch any potential miscommunication or decline in service quality before it becomes a problem. If you forget to give feedback, they might proactively ask for it. If your needs evolve, they’ll adapt the documentation and possibly suggest a plan upgrade or a different approach, rather than letting misalignment grow. The idea is to ensure a successful journey with MySigrid from start to finish MySigrid | Premium Executive & Personal Assistance.

Friction points that typically hinder remote working relationships are addressed head-on by this model. For example:

• “I don’t have time to train a VA or explain everything.” MySigrid solves this by providing pre-vetted, highly trained assistants plus a CSM who helps extract your requirements. Their EAs come in with “business context understanding” and experience. From Day One to Done: The Truth About Executive Assistant Onboarding, and the onboarding is fast and structured, so minimal effort is required from the client. One MySigrid client, a startup founder, was surprised that onboarding his remote EA “took less than a week.” He said, “The onboarding process was a joy – simple, fast and easy,” noting that his assistant “understood my preferences immediately” and was fully operational within days From Day One to Done: The Truth About Executive Assistant Onboarding. Such a quick ramp-up is possible because of clear communication protocols in the process From Day One to Done: The Truth About Executive Assistant Onboarding.
  
  
• “I’m not sure how or when to give feedback.” Many entrepreneurs struggle with this, either holding back feedback until frustration builds or not giving it at all (which helps no one). MySigrid removes this uncertainty. Your CSM will often solicit feedback after the first week, first month, etc., asking how things are going and what could be improved. They essentially coach you through the feedback process. This is a subtle but huge value-add – it conditions the client to engage in the communication needed for success. In other words, MySigrid not only provides the means (assistant, app, CSM) but also encourages the right behaviors (open communication, regular feedback). As a result, clients get comfortable delegating more and more because they know there’s a support system to catch any issues. MySigrid’s clients tend to stay for years MySigrid | Premium Executive & Personal Assistance, a sign that the communication and service remain strong over the long term, not just at the start.
  
  
• “What if my needs change or I have a bigger project?” With the traditional VA approach, a new request outside your VA’s skillset could be a roadblock. MySigrid’s model, however, means your assistant is backed by a team of specialists you can tap into MySigrid | Premium Executive & Personal Assistance. Need to spin up an SEO campaign or have a graphic designed? Your EA, via MySigrid’s internal comms, can pull in a specialist. From the client’s perspective, you communicate one request (“I need this designed”) and MySigrid ensures it’s handled – you’re not left figuring out how to outsource that separately. This breadth of support keeps communication simple (one platform, one team) even as your needs expand.
  
  

In essence, MySigrid creates a communication ecosystem around the client-VA relationship: a dedicated CSM to guide and keep things aligned, a knowledge base to retain every important detail, a team to support the assistant, and tools to streamline daily interactions. This approach eliminates many of the pain points that often cause business owners to underutilize their virtual assistants. Instead of worrying about miscommunications or having to constantly follow up, you can trust the system and focus on higher-level work.

For entrepreneurs and executives, this kind of support is invaluable. It means you’re not just hiring a virtual assistant in isolation; you’re gaining a partner in making remote delegation work. MySigrid’s focus on clear communication and feedback ensures that over time, your assistant only gets better and more in sync with your needs, which is exactly what you want when outsourcing administrative support and executive tasks.

Conclusion & Next Steps

Clear communication isn’t a “nice to have” when working with a virtual assistant – it’s absolutely essential for success. By setting crystal-clear expectations, maintaining regular check-ins, and fostering an open feedback culture, you empower your virtual or executive assistant to deliver their best work. Entrepreneurs and executives who master this will find that a VA can be a game-changing asset, helping them delegate tasks effectively, save hours each week, and focus on strategic priorities. On the other hand, neglecting communication can lead to misunderstandings, underutilization of your assistant, and wasted opportunities to scale.

The good news is that you don’t have to figure it all out alone. Services like MySigrid specialize in making remote support truly work for busy leaders by removing the typical friction points. They provide the human support (through Customer Success Managers and a trained team) and the systems (like knowledge bases and task apps) to ensure nothing falls through the cracks. It’s a “human premium” approach – combining top-notch people with smart processes – that can give you the best of both worlds: the efficiency of outsourcing and the personalization of an in-house team member. As a result, working with a MySigrid virtual assistant vs. a full-time employee doesn’t feel like a compromise; it feels like an advantage.

If you’re ready to reclaim your time and boost your productivity through clear communication and strategic delegation, take action now. Check out MySigrid to learn more about how a world-class remote executive assistant can fit into your organization. You can also connect with Paul Østergaard, the founder of MySigrid, on LinkedIn for insights on leadership and remote team management. When you’re prepared to experience the difference a well-supported virtual assistant can make, don’t hesitate to book a consultation now. In a short, no-obligation call, the MySigrid team will assess your needs and show you how better communication and remote support can help you scale with remote talent faster and more smoothly.

Make clear communication your superpower – with the right partner and habits in place, you’ll be amazed at how effectively a virtual assistant can transform your work life. Here’s to delegating more, achieving more, and stressing less! 🚀

Sources:

1. MySigrid – *The MySigrid Solution (Customer Success Manager & Client Fact Book) MySigrid | Premium Executive & Personal Assistance, MySigrid | Premium Executive & Personal Assistance.
   
   
2. Virtual Coworker – *Importance of Setting Clear Expectations for VAs The Importance of Setting Clear Expectations for Virtual Assistants, The Importance of Setting Clear Expectations for Virtual Assistants.
   
   
3. LinkedIn – *Why Communication is Key to Success as a VA Why Communication is Key to Success as a Virtual Assistant, Why Communication is Key to Success as a Virtual Assistant.
   
   
4. LaSalle Network – *Remote vs. Onsite Teams Challenges Remote vs. Onsite: 5 Challenges with Leading Hybrid Teams.
   
   
5. CoffeePals – *Virtual Communication Best Practices Virtual Communication: Challenges & Best Practices.
   
   
6. Aristosourcing – *Tips for Enhancing Communication with VAs Effective Communication: The Key to Success for Startups Hiring VAs.
   
   
7. Vorecol – *Continuous Feedback in Remote Work Best Practices for Implementing Continuous Feedback in Remote Work Environments.
   
   
8. MySigrid Blog – *EA Onboarding Success Story From Day One to Done: The Truth About Executive Assistant Onboarding. (Client example)
   
   
9. VirtualAssistantAssistant – *Sigrid (MySigrid) Service Review Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews. Sigrid Review - Sigrid Virtual Assistant Ratings and Reviews.
   
   
10. SHRM – *Cost of Poor Communication Report Virtual Communication: Challenges & Best Practices. (via CoffeePals)