1. Is the quality of the service good enough?
- You'll work with top talent. We only hire the top 1% of candidates. We spend a great deal of time recruiting and testing the right people, training them extensively, and giving them all the resources they'll need to offer world-class care. This commitment to excellence has enabled us to build a professionally managed distributed team.
- All our EAs and specialists are full-time, salaried staff with excellent working English. (Kaplan rating: Advanced/Highly Proficient). We also give all applicants psychometric tests (some approved by NASA).
- All our EAs receive weekly in-house training and are supported by a quality control manager and a professional management team.
- Nothing gets lost in the delegation. We built our AI-powered collaboration platform, MySigrid, with our clients and executive assistants in mind. MySigrid helps the team solve problems and complete tasks collectively, saving them more time individually. MySigrid has a Communications Module where all the communication between our EAs and the clients are centralized. Meanwhile, all requests from the clients are converted into tasks in the Task Management Module. These tasks are managed by the primary EAs but may be delegated to our specialists who have expertise in that specific task. In short, we harness the knowledge and brainpower of our entire organization to give you the best service possible.
- We built a mobile to-do list app for our clients (a web app is currently being developed). You can use this app to delegate tasks to our remote team. You can also use email/Skype/chat or WhatsApp to communicate with your dedicated EA, and it all still ends up in one place— All of your requests will be noted and delegated efficiently.
2. What happens when my dedicated assistant quits or goes on leave?
3. Will I have the right chemistry with my remote executive assistant?
4. How can I safely share sensitive data (like passwords and credit card information) with my dedicated assistant?

5. Do I have enough tasks to delegate to keep my dedicated assistant busy?
Tags: Understanding Sigrid.AI

About Sigrid
Founded in Singapore in 2016, Sigrid is the world's leading provider of premium virtual executive and personal assistance. Our virtual assistant services are tailored to meet the unique needs of each of our clients, and we pride ourselves on delivering exceptional service with a personal touch. From scheduling appointments and booking travel to managing household tasks and coordinating events, we take care of the details so our clients can focus on what they do best. Let us help you achieve your goals today
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